Guest Services
Service Guide
On-site Services
- Information Center
(General Information) -
If you need assistance inside the venue or information about the day's events, please come to the Main Information Center at the Central Entrance. Our staff will guide you.
・First Aid Room
・Baby Room
・Stroller Rental
・Wheelchair Rental
・Bank ATM - Free Shuttle Bus Inside the Venue
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We provide a free bus service for moving around the spacious field.[Saturdays, Sundays, and Holidays]* Please note that the operating hours and routes may change depending on race and event days.
* Mobility Resort Motegi Hotel ⇔ Central Entrance
[Regular Business Days]
Please contact the staff at the Main Information Center, Honda Collection Hall, or the hotel front desk.
[Race and Event Days]
The bus operates every 10 to 30 minutes, so please wait at the bus stop.
For details, please refer to the sign at the bus stop or contact the Main Information Center staff. * If you are bringing a dog (pet), please ensure it is in a carrier bag while on board. - Bank ATM
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Located inside the Central Entrance Main Information Center.
Available for use during the Main Information Center's business hours.
Please check the usage fees in advance before using.
→ Map of the venue is here - First Aid Room
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If you feel unwell inside the venue, please speak to a nearby staff member.
We have a space where you can lie down at the Main Information Center, so please feel free to use it.
→ Map of the venue is here - Coin Locker
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We have paid coin lockers available for the temporary storage of luggage such as personal belongings and souvenirs.
→ Map of the venue is hereLocation* Please note that there is a limited quantity available. Thank you for your understanding. * We can only accept items on the day of your visit.
Central / East Entrance, Control Tower, Honda Collection Hall, Forest of Giant Nets, SUMIKA, Hello Woods - On-site shop
If you suddenly need something, it's here... -
For rain gear, diapers, batteries, and other daily necessities, please refer to the List of Available Products (PDF).
→ Map of the venue is here - Credit Card
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Tickets can be purchased and various shops and restaurants inside the venue accept UFJ Nicoss, Honda C Card, VISA, MASTER, and JCB.*Please note that some shops may not accept these cards, so please check with the staff when using.
- Public Telephone Installation Area
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There are public telephones in four locations within the venue.
Central Entrance, Gran Turismo Cafe, Mobility Resort Motegi Hotel, Traffic Education Center Motegi
→ Map of the venue is here - Restroom
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Restrooms equipped with baby seats and baby chairs, wheelchair-accessible restrooms, children-only toilets (in the park), and private restrooms that can be used together with your child are available throughout the venue.
→ Map of the venue is here - Dog-Friendly Area
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You can come with your dog, but there are areas where dogs are not allowed.
For more details, please check the dog-friendly area map.
* The areas available for use differ between regular days and race days. * Race days are limited to races where viewing tickets are sold. * For races where viewing tickets are not sold, please check the map for regular days. - Smoking Area
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We implement "smoking separation" throughout the venue.
Please smoke in the "SMOKING area" within the venue. - Lost and Found Contact
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Lost items and forgotten belongings within the venue will be kept at each facility. Please contact a nearby staff member.