Information

・Please be aware that purchasing tickets from unauthorized sources (other than MobilityStation and agents commissioned by Honda Mobilityland Corporation to sell tickets) may expose you to crimes or troubles.
Tickets purchased or obtained from sources other than authorized outlets may be invalidated without notice based on the terms of use, and admission on the day may be refused.
・Order cancellations after application due to customer circumstances are not possible.
Also, please note that cancellations and refunds for purchased tickets are not accepted under any circumstances. Thank you for your understanding.
・Please check the MobilityStation Terms of Use before purchasing.
・Ticket availability may fluctuate due to upgrades or changes. Please check MobilityStation for the latest stock status, including resale listings.
・Regarding receipt issuance on MobilityStation, receipts can only be issued on the purchase details screen accessible from the "i" mark at the top right of My Tickets on MobilityStation when payment is made by credit card. Please use credit card payment if you require an invoice-compatible receipt.
* To prevent duplicate issuance of receipts, we cannot issue receipts except from the purchase details screen in My Tickets.
* If you select payment at a 7-Eleven store, we cannot issue any receipts other than the "Ticket Payment Receipt" issued at the store.
However, the purchase details screen, which can be displayed by clicking the "i" mark at the top right of My Ticket, includes supplementary information regarding the items listed on the qualified simplified invoice. Therefore, the combination of the "Ticket Payment Receipt" and the "PDF of the Purchase Details Screen" can be treated as fulfilling the requirements of a qualified invoice.
* Receipts and purchase detail screens are issued per order. They cannot be split or combined.
* For purchases made through Asoview!, please check here (external site).
For details, please refer to the Q&A "About Purchases" on MobilityStation.
・You may be asked to present identification that can verify your age upon entry.

How to Display Electronic Tickets on MobilityStation

・While logged into MobilityStation, tap My Tickets → "Tickets" from the MENU at the top left to display your purchased admission tickets.
On the day of the event, please tap "Today's Ticket".
You can check the Precautions for each ticket by tapping the "!" in the seat type section of the ticket.

About Ticket Changes

■ Age Category Change

For electronic tickets, age category changes are only possible to Adult (24 years and older) if the ticket is within the valid period and unused. A difference in payment is required when making changes.
From 12:00 a.m. on October 2 (Fri), the ticket price will switch to the same-day rate. Please note that if you make changes, the difference will be calculated between same-day rates. (For Spectator tickets (non-reserved seats), the price for the final day on October 4 (Sun) will apply.)
* Some tickets cannot be changed. Changes to the 3 years old to junior high school student category or U23 category are not possible.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change to Adult (24 years and older) Ticket”.
* Tickets issued at Seven-Eleven stores cannot be changed.

■Seat Change (Upgrade)

If you have an electronic ticket and there is availability, except for group seats and some tickets, tickets with an adult fare equal to or higher than the original fare can have their seat location changed or be upgraded.
The fee is the difference between the price before and after the change or upgrade for each ticket, and if the difference is 0 yen, a handling fee of "500 yen" is required.
For U23 and children aged 3 to junior high school students, if the upgrade results in a price difference of less than 0 yen, neither handling fees nor refunds of the difference will be provided.
From 12:00 a.m. on October 2 (Fri), the price will switch to the same-day rate. Please note that if you make changes, the difference will be calculated based on the same-day rates. (For spectator tickets with non-reserved seats, the price for the final match day ticket on October 4 (Sun) will apply.)
* You cannot change to a seat priced lower than the ticket you have already purchased.
* When making changes, please be sure to release your previous seat. Before purchasing, please check your cart contents and prices carefully to avoid additional purchases.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change Seat”.
* Tickets issued at Seven-Eleven stores cannot be upgraded.

About Purchase and Payment

■Sales Outlets

MobilityStation (Online Shop)
Overseas Purchase Site MotoGP™ TICKETS
Asobiew!

* MobilityStation is not available from some countries and regions.

■Payment Methods (When Purchasing on MobilityStation)

● Credit Card (Ticket delivery is e-ticket only)

Available Cards: VISA, MasterCard, JCB, American Express, Diners Club (lump-sum payment only)
* In the case of debit cards, prepaid cards, or credit cards issued overseas, card registration may not be possible.
Whether a card can be registered is determined by the payment processing service of each card company, so we are unable to respond to inquiries about this.
* When paying by credit card, you cannot choose Seven-Eleven store issuance.

●Seven-Eleven in-store payment (ticket pickup is only available at Seven-Eleven stores)

Cash, electronic money "nanaco" (*points are not awarded), and credit cards are accepted.
Please check the Seven Ticket User Guide for payment and ticket pickup methods.
* If you purchase 20 or more tickets at one time, or if the total payment amount is 300,000 yen or more, you cannot choose in-store issuance and payment.
* Seven-Eleven in-store payment selection: until September 30 (Wed) 23:59. From October 1 (Thu) onward, you cannot choose Seven-Eleven in-store payment.

■ Fees (when purchasing at MobilityStation)

●Seven-Eleven In-Store Issuance and Payment

In-store payment fee: 260 yen per transaction (only for in-store payments)
Ticket issuance fee: 130 yen per ticket
* If you select Seven-Eleven in-store payment, please complete the payment procedure within the payment deadline.
Please check the deadline on My Ticket or in the purchase completion notification email. If the deadline passes, the application will become invalid.

●Resale (Electronic Tickets Only)

<Listing>
Listing fee (per listing): Up to 13,500 yen listing price…660 yen (tax included) 13,501 yen or more…5% of the transaction amount
Transfer fee (per listing): 660 yen (tax included)
<Purchase>
Free
(Some tickets cannot be listed for resale. Tickets purchased using coupons cannot be listed.)