About Ticket Changes

■ Age Category Change

For electronic tickets, changes to the age category are only possible to high school student or older if the ticket is unused and within the valid period. A fare difference settlement is required when making changes.
From 12:00 a.m. on January 2 (Fri), the fare will switch to the same-day rate. Please note that if you make changes, the difference will be calculated between same-day rates.
* Some tickets cannot be changed. Changes to ages 3 to elementary school students or to junior high school students are not possible.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change to High School Student or Older Ticket.”
* Tickets issued at Seven-Eleven stores cannot be changed.

■Seat Change (Upgrade)

If it is an electronic ticket and stock is available, except for group seats and some tickets, tickets for high school students and above with the same or higher price can have their seat location changed and be upgraded.
The fee is the difference between the price before and after the change or upgrade for each ticket, and if the difference is 0 yen, a handling fee of "500 yen" is required.
For child and preschool children fares, if the upgrade results in a difference of less than 0 yen, neither the handling fee nor the difference will be refunded.
From 12:00 a.m. on January 2 (Fri), the fare will switch to the same-day rate. Please note that if you make changes, the difference will be calculated between same-day rates.
* You cannot change to a seat priced lower than the ticket you have already purchased.
* When making changes, please be sure to release your previous seat. Before purchasing, please check your cart contents and prices carefully to avoid additional purchases.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change Seat”.
* Tickets issued at 7-Eleven stores cannot be upgraded.

About the Parking

■Designated Parking Ticket

Please present the QR code of the designated parking ticket purchased in advance at the South Gate/North Gate. After the QR code is authenticated, a mirror-hanging designated parking ticket will be handed to you.

■Purchase-Limited Products

If you choose any of the following tickets, you can purchase additional nearby parking tickets (for a fee) as purchase-limited products. (Limited quantity)
・Executive Suite / Private Suite
・VIP SUITE
・VIP Terrace Premium
・Grandeck
・1 Corner Terrace Sky Deck
・Victory Corner Terrace (Premium, Box Seat, Dome Tent Seat, Party Table Seat, Free Area)
・SORA Site / SORA Site (Dogs Allowed)

* If desired, customers need to add it themselves.
* If you complete your reservation with Seven-Eleven in-store ticket issuance, you cannot make additional purchases of limited products again.
* If the planned number is sold out, please purchase a general parking ticket.

About Purchase and Payment

■Sales Outlets

MobilityStation (Online Shop)

■ Payment Methods

●Credit Card (You can choose either electronic ticket or Seven-Eleven in-store issuance for ticket pickup.)

Available Cards: VISA, MasterCard, JCB, American Express, Diners Club (lump-sum payment only)
* In the case of debit cards, prepaid cards, or credit cards issued overseas, card registration may not be possible.
Whether a card can be registered is determined by the payment processing service of each card company, so we are unable to respond to inquiries about this.

●Seven-Eleven in-store payment (ticket pickup is only available at Seven-Eleven stores)

Cash, electronic money "nanaco" (*points are not awarded), and credit cards are accepted.
Please check the Seven Ticket User Guide for payment and ticket pickup methods.
* If you purchase 20 or more tickets at one time, or if the total payment amount is 300,000 yen or more, you cannot choose in-store issuance and payment.
* Seven-Eleven in-store payment selection: until 11:59 p.m. on December 31 (Wed). From January 1 (Thu, holiday) onward, you cannot choose Seven-Eleven in-store payment.

■Fees

●Seven-Eleven In-Store Issuance and Payment

In-store payment fee: 260 yen per transaction (only for in-store payments)
Ticket issuance fee: 130 yen per ticket
* If you select Seven-Eleven in-store payment, please complete the payment procedure within the payment deadline.
Please check the deadline on My Ticket or in the purchase completion notification email. If the deadline passes, the application will become invalid.

●Resale (Electronic Tickets Only)

<Listing>
Listing fee (per listing): Up to 13,500 yen listing price…660 yen (tax included) 13,501 yen or more…5% of the transaction amount
Transfer fee (per listing): 660 yen (tax included)
<Purchase>
Free
(Some tickets cannot be listed for resale. Tickets purchased using coupons cannot be listed.)